The Integrex Health industry leading claim status platform combines expert knowledge of payer adjudication systems with our AI Pattern Analyzer, a machine learning and AI tool that detects and corrects inaccurate patient and claim information.
Correcting and detecting inaccurate patient and claim information before submitting claim status requests dramatically increases the success rate of claim status responses by up to 25%.
Extended X12 Claims Data provides detailed claim adjudication data
- Allowed amount
- Patient responsibility
- Informative denial descriptions
- Check cashed date
Improves workflow and account allocation while significantly improving claims worked productivity
Platform Flexibility
- Normalizes data across all payers to optimize integration with workflow and practice management systems
- Interoperates with different data formats like X12 and JSON
- Supports batch file uploads and API requests
CASE STUDIES
An RCM firm improved claim status processes for a 1,000+ bed southeast health system by increasing successful responses by 25%, enabling touchless transactions through extended X12 data and AI-driven corrections, and refocusing labor on high-value claim denials.
A radiology firm achieved 90% call avoidance and 7,204 successful claim status responses out of 7,500 by using AI to correct data inaccuracies, leveraging API connectivity for faster claim processing, and improving efficiency through auto-suggestions.
A radiology firm used AI and an Anthem API to resolve 5,219 of 5,300 claims, achieving 88% call avoidance and improving denial management.
Improved Production
Production for denial teams improves 20% – 25% by automating write-offs and optimizing account allocation based on additional claim adjudication data
Accelerated Revenue
Identifying payer trends with denials and prioritizing work efforts on claims that have the best chance of being paid yields accelerated revenue
HOW AI PATTERN ANALYZER WORKS
- Analyzes accounts before submitting eligibility and claim status requests
- Machine Learning detects and corrects inaccurate patient and claim information before submitting requests
- Enables real time corrections to data to increase the success rate of responses
- Ongoing additions to rules provides a comprehensive solution based on provider geography and payer mix
- Available as a service for internal use on a license basis
A Comprehensive rules-based pattern analysis solution
Detects and corrects inaccurate patient and plan information resulting in a 20% - 25% improvement rate in receiving successful claim status responses, which are critical for avoiding costly and time consuming calls to payers
Builds upon the efficiencies gained from our Payer Master – ID Matching as a service by considering changes to patient and plan data based on demographic and external databases
