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Xtended Claim Status

The Integrex Health industry leading claim status platform combines expert knowledge of payer adjudication systems with our AI Pattern Analyzer, a machine learning and AI tool that detects and corrects inaccurate patient and claim information.

 

Correcting and detecting inaccurate patient and claim information before submitting claim status requests dramatically increases the success rate of claim status responses by up to 25%.

Extended X12 Claims Data provides detailed claim adjudication data

Platform Flexibility

CASE STUDIES

Clear Filters

An RCM firm improved claim status processes for a 1,000+ bed southeast health system by increasing successful responses by 25%, enabling touchless transactions through extended X12 data and AI-driven corrections, and refocusing labor on high-value claim denials.

A radiology firm achieved 90% call avoidance and 7,204 successful claim status responses out of 7,500 by using AI to correct data inaccuracies, leveraging API connectivity for faster claim processing, and improving efficiency through auto-suggestions.

A radiology firm used AI and an Anthem API to resolve 5,219 of 5,300 claims, achieving 88% call avoidance and improving denial management.

Our payer partners that contribute Extended X12 Claims Data account for 150 million members with additional payers being added on a quarterly basis.
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BENEFITS

Improved Production

Production for denial teams improves 20% – 25% by automating write-offs and optimizing account allocation based on additional claim adjudication data

Accelerated Revenue

Identifying payer trends with denials and prioritizing work efforts on claims that have the best chance of being paid yields accelerated revenue

HOW AI PATTERN ANALYZER WORKS

A Comprehensive rules-based pattern analysis solution

Detects and corrects inaccurate patient and plan information resulting in a 20% - 25% improvement rate in receiving successful claim status responses, which are critical for avoiding costly and time consuming calls to payers

 

Builds upon the efficiencies gained from our Payer Master – ID Matching as a service by considering changes to patient and plan data based on demographic and external databases